Replacement Warranty Policy
We are in Dreamtechbd.com offering all Genuine & Imported Products. Our entire product comes with a 1-year brand warranty. If there is any warranty for any particular product, it shall be clearly written on the website or on the invoice or there may have a separate warranty card for the different time period. Please bear in mind that a Replacement warranty will be only available once for a particular product and during the period if the product got the same or other issues from the second incident it will cover as a service warranty. In a simple way- Replacement warranty is valid at one time only. We are unable to replace it more than one time.
Here is the simple and easy way to get a replacement, if there is an issue such as-
- Manufacturing fault
- Driver-related fault but not for any other Apps or Software.
- If there is no power due to device issue (No warranty for any kinds of accessories. Such as Remote, Keyboard, Light, Battery Etc.)
- If the product is restarting or not running even 60% of its performance.
In general, if there is any product sold with a Replacement warranty, It means you will get a new product after inspection and if it qualifies. There is much reason, it may get rejected or not eligible to get a replacement. Here are few reasons for your kind reference-
- If there is any physical damage
- If there is any burn or similar
- If the product is not with the original software or warranty void stickers
- If the product used abnormally or such environment which is not supposed to be.
If there is such an environment that we don’t have enough products to give a quick replacement, it may take a little longer time to get the product as a replacement. If we don’t get the product and if there is no chance to get it in the near future, we may offer a service warranty instead.
Further Reads: If you have other issues with your product or purchase, Please Contact us from the contact us page.